Privacy Policy
1. GENERAL
a) We value the safety and privacy of your personal data. This Privacy Policy is designed to help users understand how we collect and use your information, as well as the measures in place to ensure non-disclosure. This document is an electronic record under the Information Technology Act, 2000, and the rules therein, along with applicable amendments. This electronic record is generated by a computer system and does not require any physical or digital signatures.
b) This document is published in accordance with Rule 3 (1) of the Information Technology (Intermediaries Guidelines) Rules, 2011, which require the publishing of rules, regulations, privacy policy, and terms of use for access to or usage of www.inakshherbals.in.
c) The domain name www.inakshherbals.in (“Website”) is owned and operated by Inaksh Herbals (“Company”), with its registered office at 1ST, P NO.30, Milap Nagar, AMBALA CITY, Uttam Furniture House, Ram Bagh, Ambala, Ambala, Haryana, 134003, where such expression shall, unless repugnant to the context thereof, be deemed to include its respective representatives, administrators, employees, directors, officers, agents, and their successors and assigns.
d) For the purpose of these Terms of Use (“Terms”), wherever the context so requires: i. The terms ‘You’ & ‘User’ shall mean any legal person or entity accessing or using the services provided on this Website, who is competent to enter into binding contracts as per the provisions of the Indian Contract Act, 1872; ii. The terms ‘We’, ‘Us’ & ‘Our’ shall mean the Website and/or the Company, as the context requires; iii. The terms ‘Party’ & ‘Parties’ shall respectively be used to refer to the User and the Company, individually and collectively, as the context so requires.
e) The headings of each section in this Policy are for organizing various provisions under this Policy and shall not be used to interpret the provisions in any manner. They hold no legal or contractual value.
f) The use of the Website by the User is governed by this Policy and the Terms of Use of the Website (“Terms,” available at www.inakshherbals.in), along with any modifications or amendments made by the Company. By visiting the Website or using any services provided on it, the User signifies unequivocal acceptance of this Policy and Terms, agreeing to be bound by them.
g) The User acknowledges that this Policy and Terms form a legally binding agreement between the User and the Company. The User is subject to the rules, guidelines, policies, and terms applicable to any service provided by the Website. The User also acknowledges that the act of visiting any part of the Website constitutes full acceptance of the Policy and Terms.
h) The Company retains the sole right to amend or modify the Policy and Terms without prior notice. The User has a duty to periodically review the Policy and Terms to stay updated.
i) Continued use of the Website after changes to the Policy and Terms will signify consent to the amendments. As long as the User complies with the Policy and Terms, they are granted a personal, non-exclusive, non-transferable, revocable, limited privilege to enter, access, and use the Website.
2. COLLECTION OF PERSONAL AND OTHER INFORMATION
a) The User expressly agrees and acknowledges that the Company collects and stores the User’s personal information, which is provided by the User from time to time on the Website, including but not limited to the User’s username, password, email address, name, address, service address, destination, age, date of birth, sex, nationality, browsing history, etc., as well as any images or other information uploaded/submitted by the User on the Website. The User is aware that this information will be used by the Company/Website to provide services and features targeted at the User, that are most likely to meet the User’s needs, and also to customize and improve the Website to make its users’ experiences safer and easier. The Company on a timely basis will evaluate the personal information of the User and keep it safe, accurate, and up to date. If the User identifies any error in personal information or needs to make changes, they can update it by contacting the Company via e-mail at inakshherbals@gmail.com or call at +91 8708815398.
b) The User is aware that the Company/Website may automatically track certain information about the User based upon the User’s IP address and the User’s behavior on the Website, and the User expressly consents to the same. The User is aware that this information is used to do internal research on user demographics, interests, and behavior, to enable the Company/Website to better understand, and cater to the interests of its users.
3. USER’S RESPONSIBILITIES
It is the User’s responsibility to provide correct information about their contact details. The Company shall send emails or calls to the email addresses/phone numbers mentioned by the User during registration. If incorrect information is submitted, the Company will not be liable for the consequences.
4. COOKIES
a) The User is aware that a ‘Cookie’ is a small piece of information stored by a web server on a web browser, enabling the browser to remember information specific to the User. The Website may place both permanent and temporary cookies on the User’s computer, and the User expressly consents to the same.
b) The Website may use data collection devices such as cookies to help analyze web page flow, measure promotional effectiveness, and promote trust and safety.
5. DIVULGING/SHARING OF PERSONAL INFORMATION
a) The User is aware that the Website may disclose personal information if required by law or if the Company in good faith believes such disclosure is necessary to respond to legal processes or protect the rights, property, or personal safety of its users.
b) The User must be aware that the Company may provide personal information to third parties for marketing purposes. However, such third parties cannot retain or use the User’s personal information beyond the necessary provision of the product, service, or information unless the User grants specific permission.
6. THIRD-PARTY ADVERTISEMENTS/PROMOTIONS
The User is aware that the Website may use third-party advertising companies to serve ads. These companies may use information related to the User’s visits to the Website to provide customized advertisements. The Company is not responsible for the privacy practices or content of such third-party websites.
7. USER’S CONSENT
By using the Website or providing information through the Website, the User consents to the collection and use of the information disclosed in accordance with this Policy.
8. GRIEVANCE OFFICER
If the User has any grievances in connection with the Website, they may write to the grievance redressal officer. The grievance redressal officer is authorized to address user complaints or queries and resolve matters within 15 days from receipt.
Neeraj Singla
Phone: +91 8708815398
Email: inakshherbals@gmail.com
9. DISPUTE RESOLUTION AND JURISDICTION
Any disputes arising from this Policy will be resolved through a two-step Alternate Dispute Resolution (ADR) mechanism:
a) Mediation: If the parties are unable to reach an amicable solution within 30 days, the dispute will be referred to arbitration.
b) Arbitration: A sole arbitrator appointed by the Company will conduct the arbitration in English, with the seat of arbitration in Ambala, Haryana, India.